If you’ve been researching monday sales CRM pricing, you’ve probably noticed something confusing:
there are multiple monday.com products, multiple pricing pages, and a lot of outdated advice floating around the internet.
Some of that outdated advice might even include mine.
So let’s clear the air.
This post explains:
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- What monday Sales CRM pricing looks like today
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- Why monday Sales CRM used to be terrible value
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- What fundamentally changed when it became Monday CRM
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- Which pricing page you should actually be looking at
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- What’s included in the free trial (and what’s not)
No fluff. No affiliate fog. Just the facts.
Monday Sales CRM Pricing: The Short Answer
Monday CRM is now a standalone product with its own pricing page, plans, and features.
You do not need a Work Management subscription to use it. (But you used to and several sources online will tell you do. You don’t. They are wrong and their advice outdated).
Pricing is tiered by plan level (Basic, Standard, Pro, Enterprise) and billed per user, per month, with discounts for annual billing.
👉 If you want accurate prices or want to sign up, you must go to the CRM pricing page, not the Work Management one. (But read the warnings at the bottom of this post BEFORE you sign up).
This matters more than you think. We’ll come back to it.
Why I Used to Tell People Not to Use Monday Sales CRM
When monday Sales CRM first launched, it wasn’t really a CRM.
It was an add-on product that:
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- Required an active Work Management subscription
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- Offered very few CRM-specific features
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- Duplicated functionality users already had
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- Cost more while delivering less
In practice, you were paying extra for a label, not a system.
At the time, my advice was simple:
Don’t use it. Build a CRM inside Work Management instead.
That advice was correct then.
It is no longer correct now.
The Big Shift: From “Sales CRM Add-On” to Monday CRM
Today’s product is called Monday CRM, and it’s a completely different beast.
This isn’t a renamed board.
It’s not a thin wrapper around Work Management.
Monday CRM is now a full, standalone product that:
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- Includes everything you get in Work Management
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- Adds a tonne of CRM-only features
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- Is priced independently
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- Is designed specifically for sales pipelines, accounts, contacts, and revenue tracking
In short:
You get Work Management plus CRM functionality, not the other way around.
What You Get in Monday CRM That You Don’t Get Elsewhere
This is the part most pricing comparisons miss.
Monday CRM includes features that do not exist in other monday.com products, including:
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- Dedicated Deals, Leads, Contacts, and Accounts objects
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- Native email sync and logging
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- Deal-based automations and activity tracking
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- Sales-specific dashboards and reporting
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- CRM-aware views and workflows
You’re not just paying for boards.
You’re paying for a sales-aware system.
“Does Monday CRM Include Work Management?”
Yes.
Monday CRM includes every feature available in Work Management with one exception:
👉 Workload View
But here’s the nuance most people miss:
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- Workload View is only available on Enterprise plans anyway
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- Most CRM users don’t rely on it
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- For sales teams, it’s rarely a deal-breaker
For 99% of users comparing monday Sales CRM pricing, this exception is irrelevant.
Is Monday CRM Just For Sales?
Nope. Forget about the “CRM” in Monday CRM and forget about the “Work Management” in Monday Work Management.
Think of Monday Work Management as “Monday.com 1.0” and think of Monday CRM as “Monday.com 2.0”.
No, Monday CRM is not just for sales. You can adapt it’s boards, columns automations and other features to manage any process or workflow, regardless of whether it is related to sales or not.
Anything you can build with Work Management you can build with Monday CRM – only, with Monday CRM you get access to powerful unique features that you don’t get in Work Management.
Why There Are Multiple monday.com Pricing Pages (and Why It Matters)
This is where people go wrong.
Monday.com has separate pricing pages for:
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- Work Management
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- Monday CRM
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- Dev
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- Service
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- Enterprise bundles
If you check the Work Management pricing page to evaluate CRM costs, you’ll:
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- Miss CRM-only features
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- Compare the wrong plans
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- Draw the wrong conclusions
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- Possibly sign up for a free trial of the wrong product!
If you’re researching monday sales crm pricing, always use the CRM pricing page.
That’s the safest place to check out the features and sign up for a free trial without all the overwhelm and confusion of the multi-product pricing pages.
Monday CRM Free Trial: What You Actually Get
Monday’s free trial is refreshingly straightforward:
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- ✅ 14 days
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- ✅ No credit card required
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- ✅ Always at Pro plan level
Even if you intend to purchase a lower plan, your trial includes Pro-level features so you can test automations, reporting, and advanced CRM functionality properly.
No bait-and-switch. No feature locking mid-trial.
(But remember that you are trialling Pro Plan Features in your free trial and if you want to keep access to all those features when you sign up to a paid plan, you will need to pay Pro Plan pricing!).
So… Is Monday’s Sales CRM Pricing Worth It Now?
In the old “Monday Sales CRM” days?
Absolutely not.
Today?
It depends on whether you actually want a CRM or just a glorified spreadsheet.
Monday CRM now delivers:
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- A true CRM feature set
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- Full Work Management capabilities included
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- Flexible pricing by team size and plan
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- A risk-free trial with no credit card
The mistake isn’t choosing Monday CRM.
The mistake is evaluating it using old assumptions and the wrong pricing page.
Final Advice Before You Choose a Plan
If you’re comparing monday sales crm pricing, do this first:
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- Go to the Monday CRM pricing page
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- Ignore anything written before the product became standalone
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- Trial it properly using the Pro-level free trial
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- Decide based on how you actually sell, not how the plans are labeled
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- Be aware that the default Monday CRM board structure (Leads, Contacts, Deals, Client Projects, Accounts) is NOT right for all users and if you use this structure as a starting point when you’re one of those users it’s not right for, you are building on shaky foundations.
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- There are several limitations built into Monday CRM’s default boards. (I go into these in detail in other posts both here and on the MondayWiki community). Make sure you are fully aware of those limitations and point #5 above before you commit to building using the default Monday CRM Boards.
Old monday Sales CRM deserved the criticism it got.
Monday CRM, as it exists today, deserves a fresh evaluation.
And that changes everything.
Super Important Notes
There are some less-than-obvious things about the Monday CRM pricing page that I want to highlight and it’s important to read this BEFORE you sign up.
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- The monthly costs shown on the CRM pricing page are per user, they are not the total amount you will be billed monthly. Eg if you choose Pro plan on monthly billing with. the minimum 3 seats, the monthly cost shown is $41. But you will actually be billed $41 * 3 seats = $123 monthly
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- The pricing page defaults to Yearly pricing. This means that the monthly subscription costs you see for each pricing plan when you first land on the pricing page is the cheaper annual pricing. Yes, annual pricing makes the monthly cost less, but it also means that when your 14 day free trial ends, if you choose to sign up (they don’t have your credit card yet so you won’t be signed up to a paid plan automatically when your trial ends) you will be charged for the full 12 months in advance for the pricing plan you choose to sign up to. And if you decide to cancel a month later you may get zero refund. Unless you are 100% sure Monday is the solution for you, it’s super important that you select monthly billing before you sign up for a paid plan. And to be even safer, make sure you select monthly billing before signing up for your free trial too. It’s unlikely to carry over to the paid plan signup process…but you never know!
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- The pricing page defaults to 10 seats. I believe that even if you leave “10 seats” selected when you sign up for your free trial, if you decide to sign up to a paid plan at the end of the trial you will only be billed for the minimum 3 users if you have 3 users or less in your account. But, I’m not 100% sure about that. So, to be safe, it’s super important that you change the number of seats to the minimum 3 seats before you sign up for your free trial.
About Us
Kia Ora,
I'm Patrick and I am the founder of BotSquad. I am super passionate (some would say obsessed) about Monday.com and the benefits it can provide businesses in almost any industry.
I work with a handful of other Monday.com experts to provide Small Business owners with the resources they need to master Monday.com and use it to take their business to the next level.
And because I'm a Small Business Owner myself, I get it. I know that many of you are cash-poor as well as time-poor. For this reason, I have created a number of free resources and tools to help even the most cash-strapped startup improve their Monday.com game.
If you have any questions or feedback, feel free to get in touch with me below.
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