How to Build a Better monday CRM

The default monday CRM setup gives you a decent starting point. You’ve got Leads. Contacts. Companies. Deals. Activities. You can customise the boards, add columns, create automations and

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Why Your monday CRM Deal Doesn’t Tell You the Full Story

You’ve had three calls with a prospect. You’ve sent two emails. You’ve had a meeting with them and agreed on the next steps. All of that information is

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What’s Wrong With the Default monday CRM Setup?

If you use monday CRM and sometimes feel like you’re fighting against your own system, you’re not imagining things. monday CRM is a flexible platform, and the default

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Case Study: Sometimes the Best Automation Is the One You Don’t Build

The Client A transport business using monday.com Work Management to manage three different services: Vehicle transfers Vehicle relocations Bike hires On the surface, everything seemed to be working.

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The Hidden Cost of Messy Systems (And Why “It Works Fine” Is One of My Favourite Red Flags)

“I run everything in spreadsheets and it works fine.” Honestly? I believe you. I’ve met businesses running on spreadsheets that are smoother than companies spending thousands a month

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The Best Compliment I’ve Ever Received as a monday.com Consultant

People often assume my job is building clever automations. Or dashboards. Or colour-coded boards with far too many status columns. (Although I’ll admit… I do enjoy a good

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Monday Sales CRM pricing: What It Costs Now (and Why Old Advice Fails)

If you’ve been researching monday sales CRM pricing, you’ve probably noticed something confusing:there are multiple monday.com products, multiple pricing pages, and a lot of outdated advice floating around

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Overcoming Monday CRM Leads Board Limitations

If you’ve ever struggled to set up and use the Leads Board and other default Boards in Monday CRM in a way that actually works for your organisation,

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Mastering monday CRM: 5 Tips for Small Business Owners

Kickoff to BotSquad’s “Monday.com Training for Teams” Series monday CRM is powerful. Almost too powerful. For small business owners, that power can be a blessing but it can

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monday.com Trainings Built to Scale Clarity, Not Dependence

I’ve spent years consulting in monday.com through Botsquad, working one-on-one with founders, operators, and teams who all came to me with different businesses… and the same problems. Overwhelm.

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